We reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
a) www.suvarnaragam.com (Website) is an Internet based content and e-commerce portal licensed by SUVARNARAGAM MUSICALS, a firm registered under the laws of India.
b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. www.suvarnaragam.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
2.User Account, Password, and Security:
You will receive a password and account information upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.suvarnaragam.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you Logout from your account at the end of each session. www.suvarnaragam.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.
www.suvarnaragam.com is an online retailer of MUSIC BOOK, CD AND MUSICAL INSTRUMENTS products offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order, www.suvarnaragam.com shall ship the product to you and be entitle to its payment for the service.
4. Party Websites and Content
Our website provides links for sharing our content on Facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.suvarnaragam.com ) and disclaim all our liabilities arising out of any or all third party websites.
We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Suvarnaragam on any social networking platform.
6.Exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
8. User Warranty and Representation:
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by www.suvarnaragam.com
9. Exactness Not Guaranteed:
www.suvarnaragam.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, color etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that www.suvarnaragam.com will send an approval request via email address, which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 7 days of it being sent to you. www.suvarnaragam.com may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please check our FAQs on Payment Mode.
You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.
12.Returns & Refund
If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our Return Policy.
13. Intellectual Property Rights:
The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by Suvarnaragam or its licensors and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights. Through Your use of the Website, by no means are any rights impliedly or expressly granted to You in respect of such Content. Suvarnaragam reserves the right to change or modify the Content from time to time at its sole discretion.
(a) The trademarks, logos and service marks displayed on the Website ("Marks") are the property of suvarnaragam or their vendors/seller or respective third parties. You are not permitted to use the Marks without the prior consent of suvarnaragam, the vendor/seller or the third party that may own the Marks.
(b) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, suvarnaragam owns all intellectual property rights to and into the trademark "suvarnaragam", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
(c) Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Suvarnaragam or thirty party owner of such Content.
14.Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ernakulam, Kerala.
15. REPORT ABUSE:
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Suvarnaragam does not review the contents in any way before they appear on the Website. Suvarnaragam does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to email@example.com
You agree to indemnify, defend and hold harmless Suvarnaragam from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Suvarnaragam that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
16. GENERAL TERMS AND CONDITIONS:
(a) You are responsible for remaining knowledgeable about the Terms as updated from time to time.
(b) You agree to be communicated by us via email and sms to facilitate your navigation of and use of the Website. We may communicate promotional offers periodically and as and when required.
(c) We shall not be liable or responsible for correspondence lost or delayed in the mail/e-mail/sms.
(d) We reserve the right to deprive you of, or to refuse any of our services, terminate accounts, or amend/refuse/cancel orders at our discretion, without assigning any reason and without prior notification, including but not limited to, if we believe that your conduct violates applicable law or is harmful to our interests.
(e) You represent and warrant that all information placed by you in your profile, including but not limited to name, address, mobile number, email address are correct.
(f) We reserve the right to add, modify, delete or otherwise change the Terms without any approval, prior notice or reference to any User.
(g) In the event of dispute in connection with the interpretation of the Terms, our decision shall be final and binding.
(h) These Terms shall be read in conjunction with the other policies of Suvarnaragam, included herein by reference or otherwise.
17. QUESTIONS AND GRIEVANCES
If you have any questions, comments or requests about our privacy practices, please feel free to contact us at: Customer Service.