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CANCELLATION & RETURN POLICY - Must read before using Suvarnaragam.com

www.suvarnaragam.com (Website) is an Internet based content and e-commerce portal licensed by SUVARNARAGAM MUSICALS, a firm registered under the laws of India. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. www.suvarnaragam.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

Payment
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please check our FAQs on Payment Mode.

Delivery
You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

Returns & Refund
If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our Return Policy.

Intellectual Property Rights:
The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by Suvarnaragam or its licensors and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights. Through Your use of the Website, by no means are any rights impliedly or expressly granted to You in respect of such Content. Suvarnaragam reserves the right to change or modify the Content from time to time at its sole discretion. (a) The trademarks, logos and service marks displayed on the Website ("Marks") are the property of suvarnaragam or their vendors/seller or respective third parties. You are not permitted to use the Marks without the prior consent of suvarnaragam, the vendor/seller or the third party that may own the Marks. (b) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, suvarnaragam owns all intellectual property rights to and into the trademark "suvarnaragam", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. (c) Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Suvarnaragam or thirty party owner of such Content.

GENERAL TERMS AND CONDITIONS:
(a) You are responsible for remaining knowledgeable about the Terms as updated from time to time. (b) You agree to be communicated by us via email and sms to facilitate your navigation of and use of the Website. We may communicate promotional offers periodically and as and when required. (c) We shall not be liable or responsible for correspondence lost or delayed in the mail/e-mail/sms. (d) We reserve the right to deprive you of, or to refuse any of our services, terminate accounts, or amend/refuse/cancel orders at our discretion, without assigning any reason and without prior notification, including but not limited to, if we believe that your conduct violates applicable law or is harmful to our interests. (e) You represent and warrant that all information placed by you in your profile, including but not limited to name, address, mobile number, email address are correct. (f) We reserve the right to add, modify, delete or otherwise change the Terms without any approval, prior notice or reference to any User. (g) In the event of dispute in connection with the interpretation of the Terms, our decision shall be final and binding. (h) These Terms shall be read in conjunction with the other policies of Suvarnaragam, included herein by reference or otherwise.

QUESTIONS AND GRIEVANCES
If you have any questions, comments or requests about our privacy practices, please feel free to contact us at: Customer Service.